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Rosa Young

Rosa Young

Chief Operating Officer

St. Basil's Aged Care NSW & ACT

Rosa has over 14 years’ experience, in Aged Care and Disability operations, people and change management, process improvement, project management and quality. Rosa has led numerous mid- large sized operations teams, including customer service, sales, service delivery, compliance & quality.


Rosa’s brings strong experience in financial and business acumen, having led previous struggling organisations to meet financial KPIs whilst ensuring delivery of safe and quality care. Rosa successfully transformed the Home Care portfolio ensuring compliance, positive cultural change and financial improvements whilst at St Basil’s.

SESSIONS

Day 2

4:15

Enhancing patient outcomes through diversity

  • How can a diverse workforce improve patient satisfaction and care quality?

  • Explore actionable strategies to build and support diverse teams, and their critical role in improving healthcare delivery


Diana Horvatovic, Chief Executive Officer, St. Basil's Aged Care NSW & ACT


Rosa Young, Chief Operating Officer, St. Basil's Aged Care NSW & ACT

CONTACT US

Level 12, 2 Bulletin Place, Sydney, NSW 2000

Phone: +61 2 8378 4334

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