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Day One | WEDNESDAY, 20 MAY 2026
8:00
Registration and Refreshments
8:50
Welcome to Country
9:00
Introduction and Review
INTEGRATING SYSTEMS, LEADERSHIP, AND CARE
9:10
Government Address: The Aged Care Act in review, digital adoption, standards, and compliance
Addressing the key digital gaps in nationwide service delivery six months into the new legislation
Learn how to structure your compliance data securely and with most benefit
9:40
Reserved Session
10:00
Panel: Selecting and implementing your care management platform
A technical and strategic guide to evaluating and procuring the central software platform that will integrate all other clinical, operational, and IoT systems.
Anna Barker Executive General Manager, HammondCare
Wayne Stoddard, GM Engagement and Compliance, Southern Cross Care (SA, NT & VIC)
Scott Lawton, Chief Information Officer, Apollo Care
Alex Aider, General Manager – IT Delivery, Baptistcare
10:45
Wi-Fi resilience, internet, and wireless technology leadership
Establishing the foundation for all digital services, focusing on high-bandwidth, resilient WLAN to support everything from clinical devices to resident streaming.
Learn how integrated systems must be considered in the case of a long-term outage
Mohammad Sela, Technology & Cloud Manager, Catholic Healthcare
11:15
Morning Break
11:50
Breakout Sessions A
(First set: 11:50 - 12:20 & Second set: 12:20 – 12:50)
These are 30-minute interactive breakout sessions. Each is 30 minutes long and delegates can pick two to attend.
12:50
Networking Lunch
SAFEGUARDS & GOVERNANCE IN THE AGE OF AI
1:45
Case Study: Organisational security & cyber-defences
Implementing effective cybersecurity training for all staff. As weak as your weakest link
Understand the cybersecurity frameworks to safeguard sensitive resident data, mitigate the risk of costly breaches, and stay compliant with government regulation.
Leana El-Hourani, Head of Information Security & GRC, Mission Australia
2:15
Reserved Session
2:35
Panel: AI and big data for workforce productivity: Guard Rails and Governance
Common-sense questions of AI use and guardrails against misuse, including data privacy, applications in aged care, and how to keep pace with the changing AI landscape.
Joe Perricone, IT Manager & Digital Strategy Lead – Aged Care, The Salvation Army
Dr Armin Alimardani, Senior Lecturer in Law & Emerging Technologies School of Law, Western Sydney University
3:10
Afternoon Tea
TECH INVESTMENT & THE BUSINESS CASE FOR INNOVATION
3:40
Keynote: A Digital Transformation Business Case Study
A visionary outlook on how the next wave of integrated technologies will create a more predictive, responsive, and efficient aged care ecosystem.
Nathan Betteridge, Co-Founder / Director, Five Good Friends
4:10
Medication safety and digital medication management at scale
Case study on scaling digital medication systems to improve safety and using AI to automate
rostering, freeing up valuable staff time for care.
Simon Grof, Chief Medical Officer, Jewish Care
4:40
Building the business case: ROI on technology and infrastructure development
Quantify and articulate the return on investment of technology projects, linking them to efficiency gains, risk reduction, and improved resident outcomes.
Steven Taylor, Chief Financial Officer, Nazareth Care
5:10
Chairperson’s Closing Remarks
5:15
Networking Reception
Day Two | THURSDAY, 21 MAY 2026
8:30
Arrival and Refreshments
9:10
Welcome and Introduction
DRIVING ADOPTION AND ENHANCING RESIDENT EXPERIENCE
9:20
Keynote: Technology for enhancing wellbeing and combating social isolation
Highlighting the proven technologies in combatting social isolation and improving the daily lives of residents and home care clients.
Cameron McPherson, Chief Executive Officer, Medical & Aged Care Group
Brian McCarthy, Chief Commercial Officer, Andromeda
Abi, The Companion Robot, Andromeda
9:50
Reserved Session
10:10
Innovation Keynote: Microsoft
Microsoft AI Upskilling Case Study
This session will explore the data and operational impact of successful AI upskilling, putting people first, and making sure AI serves everyone with an example from aged care
The Future of AI Technology
With some aiming to be the first to reach artificial general intelligence or even superintelligence. What do we really hope to create at the supposed finish line?
Angeline Michelutti, Strategic Account Executive, Microsoft Elevate
10:50
Morning Break
11:20
Designing effective training and embedding technology adoption into organisational culture
A practical panel sharing proven methods for designing effective training, overcoming resistance to change, and embedding technology adoption into organisational culture
Amanda Sweeney, Manager Enterprise Digital and Data Enablement, Mission Australia
11:50
Organisational security & cyber-defences
How can aged care leaders ensure organisational security is treated as a core governance responsibility, not just an IT issue, in an increasingly complex risk environment?
Gain practical insight into building a proportionate and defensible security strategy for aged care, understanding today’s key cyber and organisational risks, and translating strategy into effective execution, governance, and everyday practice
Scott Lawson, Chief Information Officer, Apollo Care
Breakout Sessions B
(First set: 11:50 - 12:20 & Second set: 12:20 – 12:50)
These are 30-minute interactive breakout sessions. Each is 30 minutes long and delegates can pick two to attend.
12:50
Networking Lunch
1:50
Enhancing daily work practices through AI: Practical insights and challenges
Showcasing common-sense AI technologies that have a direct, positive impact on staff productivity
Paul Basso, Head of Data Analytics and AI, Uniting Age Well
AGEING IN PLACE AND INTEGRATED HEALTH INFRASTRUCTURE
2:15
Staying Safe Online: A Practical Guide for Aged Care Providers
Gain insights into the most prevalent and damaging scams targeting older Australians right now, from family impersonation and remote access scams to fraudulent investment schemes and learn the critical red flags.
Ruth Pirrie, Assistant Director, Corruption Prevention, National Anti-Scam Centre, Australian Competition & Consumer Commission
2:50
First Nations ageing in place: The digital gaps in regional & remote communities
Identifying the key digital gaps that currently limit choice amongst care providers
Outlining a co-designed framework for flexible, digitally-enabled care delivery in regional and remote settings
Scott Winch, Director Aboriginal Health, The Sax Institute
3:30
Panel: Integrating assistive technology for mobility, safety and independence
Discussing the implementation and integration of technology. Infrastructure and design considerations for new technology.
Evonne Miller, Professor of Design Psychology, Queensland University of Technology
Mark Smith, Chief Transformation Officer, Ozcare
4:00
End of day