DAY ONE
9:20
Welcome to Country
9:30
Chairperson's Welcome and Introductions
Tam Nguyen, Deputy Director of Research, St Vincent’s Hospital Melbourne
The digital future of the Aged Care sector
9:40
Keynote: Aged Care Reforms and their effect on digital transformation
Fay Flevaras, Chief Digital Information Officer, The Department of Health and Aged Care
10:10
Reserved Session - SAP
10:30
Speed Networking
10:50
Morning Refreshments
11:20
M&A in Aged Care: Mastering technology for a smooth integration
Hear case studies of successful technology integrations in aged care mergers, focusing on strategies that facilitated smooth transitions
Discuss how staying ahead of new digital trends can inform strategic decisions, even those not currently involved in M&A activities
Alex Aidar, Head of Delivery, BaptistCare
11:50
Navigating the shift: The New Support at Home Program
Pete Boyd, General Manager, KPMG Community Care
12:10
ARIIA session: Developing and embedding new technologies into aged care – examples and lessons learned
Liana Donleavy, Partnership Programme Manager, ARIIA
Regional Provider Blueprint for Developing a Values-Based Culture and Values-Driven Care Plans through Engagement, Empowerment and Technology
Heather Marciano, Chief Executive Officer, BCR Communities
Rebecca Glover, Chief Technology Officer, Kyckr
Evaluation of deployable hearing assessment technology in Aged Care leading to resident-centric care recommendations
Viv Allanson, Chief Executive Officer, Maroba Caring Communities
12:50
Lunch
1:45
Roundtable breakout sessions (multiple options to attend)
Roundtable A – presented by Ignite Telecom
Empowering Aged Care with Seamless Communication: A Human- Centered AI Approach
Ben Swanson, Regional Vice President, RingCentral
Roundtable B – presented by quickclaim
Support at Home Could Kill Your Cashflow
Amir Hosseini, CEO and Co-Founder, quickclaim
Roundtable C – presented by SAP
Tele-Parkinson: collaboration and platform push boundary of innovation
Thomas Yuan, Principal Consultant, DXC SAP Practice of Data Analytics and AI & Dr Hwang Yun
Compliance, Cybersecurity, and Legal Issues
2:45
Integrating data analytics and business intelligence to meet compliance standards
Gain an overview of the key regulations affecting data management and how to create comprehensive data governance frameworks
Hear insights into the technical solutions helping to make more effective use of data without compromising compliance
David Silvestre, Director, Data & Digital, Bupa Aged & Village Care
3:15
Afternoon Refreshments
3:45
Best practice tips for enhancing care and compliance with technology
Nick Edwards, Senior Associate Legal and Regulatory Content, Ideagen
4:05
Legal and Ethical Challenges of Implementing Generative AI in the Aged Care Industry
Explore key legal and ethical issues involved in the use of Generative AI in aged care settings
Provide insights into emerging risks, with a particular emphasis on cybersecurity
Dr Armin Alimardani, Lecturer in Law and Emerging Technologies, University of Wollongong & Consultant, OpenAI
4:35
Chairperson's Closing Remarks & End of Day One
DAY TWO
9:00
Chairperson’s welcome and introductions
Strategy planning for your digital transformation
9:15
Creating a long-term digital strategy to support an increasing demand for home care
The new Aged Care Reforms specifically mention increased home care and organisations must put plans into place
Assessing current capabilities and aligning strategies with organisational goals
David Cox, Managing Director, Curtin Heritage Living
9:50
Patient-centric innovations: creating a roadmap for your digital and tech driven transformation
Discuss how technology can facilitate involvement of patients through communication tools and shared decision-making platforms
Understand the important of creating a strategic roadmap for transforming your organisations technology
Geraldine Davys, Director of Customer Experience, Marketing and Innovation, Bupa Villages & Aged Care
10:25
Refreshment Break
Harnessing AI to streamline your organisation
11:00
Keynote from Google: What does the future of AI look like?
Rob Sibo, Customer Engineering Manager for AI, Google
11:30
Implementing AI in the Aged Care Industry through AI strategy, governance, and operating model
An overview of developing a comprehensive AI strategy, AI governance, and AI operating model for the aged care industry, focusing on key business drivers while ensuring ethical AI deployment and management
Summarise the importance of harmonising these three elements to establish a trusted and responsible decision-making framework, creating a robust foundation for scalable, operational AI solutions
Julianna Bodzan, Principal Advisory Director, Info-Tech
11:50
Considerations for AI strategies in Aged Care and use cases
Key considerations for developing an Aged Care AI strategy
How advances in AI can be used to improve client care and improve operational efficiencies
Paul Basso, Head, Data and Business Intelligence, Uniting Age Well
12:20
Lunch
Making success of implementation and integration
1:30
Panel: Does building AI and digital technology into the model of care enable better outcomes and greater effectiveness
Will AI and robotics deliver improvements in personal care and result in better outcomes?
Can digital tools help efficiency despite a growing number of patients with comorbidities?
Moderator: Anne McCormack, Chief Executive Officer, Mecwacare
Panellists:
George Margelis, Independent Chair, Aged Care Industry Information Technology Council
Cameron McPherson, Chief Executive Officer, Medical & Aged Care Group
Thorsten Freitag, Innovation Architect, SAP
Kristina Chaston, CEO, Unity Care Technologies (SupportAbility & TurnPoint Software)
2:20
The challenge of integration: common pitfalls and how to avoid them?
Understand the common pitfalls faced when adding in new digital systems, updating architecture of implementing new applications
Hear examples from those who have successfully navigated integration challenges, outlining the strategies they employed and lessons learned
Brett Reedman, Chief Information Officer, Catholic Healthcare
Joanna Chopamba, Head of IT Applications Services, Catholic Healthcare
2:50
Can you measure the ROI of your implemented technology?
Defining what ROI means in context of aged care and how you measure intangible benefits
How do you define the metrics you are going to compare against
Imtiaz Bhayet, Chief Information Officer, Regis Aged Care
3:20
Chairperson’s Closing Remarks
3:30
End of Forum