• How can aged care providers translate the new Quality Standards into consistent, meaningful practice across governance, daily care, clinical oversight, IPC, and resident experience?

• Gain insight into how providers can redesign systems, documentation, reporting, and workforce capability to consistently meet measurable outcomes and uphold older people’s rights.

Moderator: Deborah Karam, Chief Residential Officer, Catholic Healthcare

Jodi Havil, Head of Residential Aged Care, Southern Cross Care

Jenny Summerton, Executive General Manager, Residential Care, Hammondcare

Stewart Dowrick, Interim Chief Executive Officer, Kurrajong Nursing Home

Maureen Kennedy, Head of Quality, Excellence and Governance, Infinite Care