Shey Schillaci
General Manager of Community, Health and Care
Benetas Home Care
Shey joined Benetas in 2021 with extensive experience across community health, aged care, and large‑scale service transformation.
Appointed Acting General Manager Community Health and Care in July 2025, Shey has held a range of operational and business management roles within the organisation.
Shey combines operational expertise with clinical governance and risk management to help teams navigate complex care environments, focusing on safe, high-quality home and community care.
She has led complex reform aligned with the new Aged Care Act and Support at Home, embedding person‑centred, rights‑based care while balancing quality, safety, capability, and commercial sustainability.
She has proven ability to partner with Boards, Executives, regulators, and government to deliver compliant, scalable, and values‑driven services.
SESSIONS
Day 2
10:00
Panel: Clinical responsibility in Home Care: Delivering safe care in environments you don't control
How can home care providers meet the new expectations when clinical risk often sits in the client’s home, not in a managed environment? What systems are needed to ensure safe care when providers have limited influence over daily routines, environmental conditions and the decisions clients make?
Explore practical strategies for assessing and responding to clinical risk in the community, navigating complex family dynamics, ensuring worker safety, building clear escalation frameworks, and maintaining compliance without undermining consumer autonomy
Deidre McGill, Chief Operating Officer, Home & Community Support, Bolton Clarke
Greg Bartley, Chief Operating Officer, Dovida
Mel Ottaway, Executive Manager Community Services & Retirement Living, Resthaven
Marcela Carrasco, Executive General Manager Home Care, Hammond Care
Shey Schillaci, General Manager of Community, Health and Care, Benetas Home Care
Chris Snepvangers, Director, Nursing, Safety & Enterprise, Silverchain