Mel White
Quality Director
Bupa
As the Quality Director for Bupa Aged Care, Mel brings extensive experience in organisational governance, strategic planning and organisational design.
Mel is a Registered Nurse and has over 30 years of experience in healthcare across acute, community and aged care settings with a focus on improving consumer experience through collaboration and innovation.
Having worked as an advisor for small and large organisations, Mel has worked with communities developing practical, scalable solutions to manage complex challenges, resulting in sustained improvements
SESSIONS
Day 1
4:40
Creating learning cultures that drive continuous improvement and safer care
How can providers create psychologically safe, supportive environments where staff feel confident to speak up, learn from mistakes and contribute to quality improvement?
Gain insight into learning systems, safety huddles, reflective practice, mentoring, and leadership behaviours that rebuild trust, compassion and high-quality care
Mel White, Quality Director, Bupa