Deidre McGill
Chief Operating Officer, Home & Community Support
Bolton Clarke
Deidre McGill leads Bolton Clarke’s Home and Community Support division, Australia’s largest independent not-for-profit aged care provider. With over 30 years of national and international experience in healthcare and ageing, Deidre is recognized for driving quality client outcomes through innovative service models, high-performing teams, and robust clinical governance. Her leadership is defined by transformational change and a commitment to service excellence. Deidre holds qualifications as an RN, RM, a Bachelor of Health Science, a Master of Healthcare Management, and is a Graduate of the Australian Institute of Company Directors.
SESSIONS
Day 2
10:00
Panel: Clinical responsibility in Home Care: Delivering safe care in environments you don't control
How can home care providers meet the new expectations when clinical risk often sits in the client’s home, not in a managed environment? What systems are needed to ensure safe care when providers have limited influence over daily routines, environmental conditions and the decisions clients make?
Explore practical strategies for assessing and responding to clinical risk in the community, navigating complex family dynamics, ensuring worker safety, building clear escalation frameworks, and maintaining compliance without undermining consumer autonomy
Deidre McGill, Chief Operating Officer, Home & Community Support, Bolton Clarke
Greg Bartley, Chief Operating Officer, Dovida
Mel Ottaway, Executive Manager Community Services & Retirement Living, Resthaven
Marcela Carrasco, Executive General Manager Home Care, Hammond Care
Shey Schillaci, General Manager of Community, Health and Care, Benetas Home Care
Chris Snepvangers, Director, Nursing, Safety & Enterprise, Silverchain